SALARY: FTE £28,212 per annum for working full-time 37 hours per week. This is pro-rata £19,062 per annum for working part-time 25 hours per week
CONTRACT: Fixed term for 10 months (maternity cover)
HOURS: Part-time 25 hours per week
LOCATION: Southwest region (including Dorset, Somerset, and Devon)
BASED: This role will include attending meetings in the Southwest region (including Dorset, Somerset, and Devon) combined with homeworking. Therefore, the ideal candidate must live within easy travel distance to these areas

Closing date: Monday 5th December 2022

Interview date: Week commencing Monday 12th December 2022


Help & Care

Starting as a small charity in 1985, Help & Care has since flourished and grown into an organisation that promotes dignity and independence for all people. We offer services in Dorset and across the Southcoast of the UK.

Help & Care has a vision of people living the lives they choose.  Everything we do is because someone, somewhere, wanted something different and better out of life and we were determined to help them to make it happen.

Workforce Quality & Development Team

Help & Care are a provider of accredited Personalised Care training. We have a team of 5 facilitators who work in partnership with several NHS Organisations, independent sector organisations and community interest companies who are known collectively as the Southwest Collaboration. Our Team coordinates and hosts training opportunities for Dorset and system partners across the region.

The Training Coordinator role provides business support, promoting training and development opportunities, and is key to monitoring a regional consistent approach, ensuring we evaluate and implement all feedback seeking to continually improve.

You will be coordinating and supporting the delivery of Personalised Care Training Programmes within Help & Care and other health and social care organisations across the Southwest.


Supporting the delivery of the Health Coaching Skills Collaborative Personalised Care Quality Assurance Framework

Coordinating and providing support with quality assurance programmes for the Help & Care Quality & Development Team and Southwest Partners

Reporting on the quality of programme delivery and learners’ experiences to improve the quality of programme design and delivery

Collating and analysing data and reporting to the Quality Assurance Team and other groups as appropriate

Supporting the development and dissemination of programme standards

Supporting with the onboarding of all new training providers/trainers


Excellent knowledge of collating & coordination of information for and from different audiences

A commitment to and focus on quality, promoting high standards in all activities

Excellent communication and presentation skills

Excellent organisational skills

A good understanding of Data Protection, GDPR and confidentiality

Experience of working in quality assurance or operating within a standards-based framework is desirable

Experience of working in health and social care/community settings is desirable


Annual Leave: 25 days (5 weeks) per annum plus bank holidays. (Pro-rata for part -time employees)

Birthday Leave: All Staff receive their birthday off work as paid leave (1 day)

Buy Extra Annual Leave: Staff can purchase up to one week’s extra annual leave in addition to their annual entitlement

Flexible working: A range of flexible working arrangements

Employee Health & Wellbeing Service: Offering healthcare treatments, money towards the cost of dental treatment, eye tests and prescriptions, 24-hour access to GP helpline, discounted gym memberships, 24-hour counselling service (either via telephone or face-to-face) and much more

‘Cycle to Work’ Scheme

Training: Access to training/personal development

Hybrid working: Where you will be working from home for the majority of time

To find out more information, and to see an in-depth Job Description and Person Specification for this role, please visit our website vacancy page where you will be able to view and download a copy of these documents.

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To apply, please submit your CV along with a personal statement explaining why you feel you would be suited to this role. If you are currently based outside the Southwest region, please explain how you will relocate or commute if appointed.

If you would like a discussion about this role, please contact us on 01202416021.

The role is mostly home working, however there will be a requirement to travel to meetings in the Southwest region (including Dorset, Somerset and Devon) on occasion for meetings.

To work from home, the successful candidate must ensure they have the correct workstation set up in line with the guidance set out by the Health & Safety Executive (HSE) and an assessment will be carried out to verify the workstation set up.

The nature of the job will require travel in the post holder’s car for which expenses will be paid as set by the Trustee Management Board.

We are an Equal Opportunities Employer and therefore offer an inclusive workplace. We strive to create a working environment that reflects the communities that we support; we therefore welcome applications from all members of the community.

We encourage you to apply early as we reserve the right to close this job advert sooner than the date specified, if we receive a suitable number of candidates.