Reports to: Making Memories Programme Manager

Our purpose

MYTIME Young Carers is fighting to level the playing field for young carers. Young carers have been hidden in society for too long, with the vast majority juggling a huge amount of responsibility unsupported. At MYTIME we recognise and celebrate the incredible young people who do so much to support those that they care for. We believe that young carers should have access to the support, the friendships and the opportunities every child deserves.

Job Overview

MYTIME is a rapidly growing organisation with enormous ambition. We’re an incredibly close-knit team so culture fit is everything for us! You will be working within our incredible Making Memories team to help plan and deliver opportunities for young carers to take a well-deserved break from their caring role. Our Making Memories programme is all about giving young carers the chance to have some fun and take part in activities they might not be able to otherwise- if you think of yourself as a ‘facilitator of fun’ then you’re the person we are looking for! The foundations of our culture are built on compassion, collaboration, and accountability, so you would need to be a great team player, be prepared to get stuck in and most importantly be exceptionally organised.

Typical Day

No two days will be the same in our Making Memories Programme department, but you’ll work closely with our Programme Manager and other operational staff in the MYTIME team to ensure we can offer Young Carers a breadth of wonderful experiences and opportunities. It will include working on our calendar of Making Memories Days, one off events, attendance at partner events and offer logistical support for residentials at our R&R Retreat Centre. You’ll collaborate with our Level Up, Fundraising and Zoom Youth Group teams, and ensure our databases and CRM are maintained. This is a hands on role, including plenty of administration, but providing operational support and insight across the organisation.


· Assisting with the planning and delivery of all MYTIME Making Memories Days, one off events and residential retreats alongside our Programme Manager

· Ensuring the meticulous recording and management of all data relating to events and participants on the MYTIME database (including personal data and financial information)

· Liaising with the organisations MYTIME work with to help deliver the Making Memories - this will include local councils, other charities, activity providers, transport companies, schools etc

· Communicating with young carers and their families. You will be responsible for writing letters inviting young carers to Making Memories events and collating responses, designing collateral and promotional materials, creating newsletters for the Making Memories database, and distributing information on our activities internally and externally

· Responding to general enquiries related to the Making Memories department

· Collating risk assessments and ensuring these are shared with the appropriate parties

· Co-ordinating the amazing MYTIME volunteers that support the delivery of the Making Memories Programme

· Assisting with staff training and welcoming new team members to the department

· Sending out social impact measurement forms and collating responses

· Support with the planning and delivery of Operation Christmas and our Easter Egg events

· Attend Making Memories events when needed to ensure they run smoothly, and the young carers have an incredible time.

· Gathering information for social media and PR campaigns and sharing them with our communications Manager. Helping to ensure the department is regularly featured in any organisational communications

· Contributing to the writing of occasional blog posts and other key media on behalf of the department

· Completing general administrative tasks to support the Making Memories Department

General responsibilities

· Contributing to the overall ethos / work aims of MYTIME

· Help to foster and enhance strong links with organisations which will develop opportunities for MYTIME

· Attend some external events as a representative of the organisation, and to act as an ambassador of MYTIME to stakeholders

· Participate in training and other learning activities as required, undertaking training as required to support the functions of the post and to enhance personal development

Qualifications and experience desired

· Hands on approach and well-rounded experience while working within small or medium size organisations

· Experience of working in a youth focused organisation with confidence to lead groups of adults or young people

· Excellent communicator and passionate about building great relationships

· Inspired by the idea of supporting young people by providing them with amazing experiences

· Exceptionally organised with the ability to be flexible and responsive when needed

· IT skills including Word and Excel and familiarity with using a CRM system

Desired Characteristics

· Excellent written and oral communication skills

· Strong organisational skills, with a structured and methodical approach to work, and an ability to work to multiple deadlines

· Ability to take initiative as well as instruction, and to work collaboratively with other team members

· Creativity and vision

· Energy and a positive attitude

· An eye for detail

· An interest in young people and a desire to see them thrive.


· Promote and support the safeguarding of young people and vulnerable adults

· Undertake regular safeguarding training as required

· Ensuring that all MYTIME-organised events are risk assessed and comply fully with Health and Safety Regulations

To apply, please send your CV and cover letter to: [email protected]